WhatsApp Automation
How to automate your WhatsApp customer intake in 5 steps
The exact flow we use to automate intake, qualification, and routing — from first message to booked appointment.
Read articleLionel Yarboi
20 Jun 20268 min readLatest
WhatsApp Automation
How to automate your WhatsApp customer intake in 5 steps
The exact flow we use to automate intake, qualification, and routing — from first message to booked appointment.
Lionel Yarboi · 20 Jun 2026 · 8 min read
Read article01
WhatsApp Automation
Why your business is losing leads on WhatsApp (and how to fix it this week)
The most common mistake: treating WhatsApp like a two-way inbox. Here's what to change — and why it recovers revenue fast.
ReadLionel Yarboi
12 Jun 20265 min readOperations
The hidden cost of manual admin: what spreadsheets are actually costing your team
We ran the numbers across 12 service businesses. The average team wastes 14 hours a week on work a basic system would handle automatically.
ReadStephen B.
3 Jun 20266 min readAI Tools
Make vs n8n vs custom code: how we choose the right automation tool for each project
Three very different tools, three very different use cases. Here's the decision framework we use after building systems with all three.
Read articleLionel Yarboi
26 May 202610 min readCase Study
What we learned building ChildBlossoms: AI matching in a real production environment
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ReadLionel Yarboi
14 May 202612 min readCase Study
How we built ShopTap: selling inside WhatsApp without a native commerce API
WhatsApp doesn't have a commerce API. So we built the infrastructure ourselves. Here's the architecture and the tradeoffs we made.
ReadStephen B.
5 May 20269 min readAI Tools
AI-assisted admin: five tasks you should automate with AI this quarter
Not the hype list. The practical one: classification, summarisation, draft replies, lead triage, document Q&A. Each with a concrete starting point.
Read articleLionel Yarboi
28 Apr 20267 min readNew posts by email
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