Privacy Policy
Last updated: March 2026
Welcome to Codekora. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, why we collect it, and how we handle it. It applies to our website and all services we provide.
1. Who We Are
Codekora (“we”, “our”, “us”) is a web application, AI tools, and workflow automation agency with offices in Accra, Ghana and London, United Kingdom.
- Accra: 3rd Floor, Atlantic Tower, Airport City, Accra, Ghana
- London: 124 City Road, London EC1V 2NX, United Kingdom
- Email: hello@codekora.com
Codekora acts as the data controller for personal information processed through this website and our client engagements. We are registered with the Ghana Data Protection Commission under the Data Protection Act 2012. For UK and European visitors, we operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Information you provide directly
- Name, email address, and phone number when you contact us or submit a project enquiry
- Business information and project requirements shared during consultations or via our enquiry form
- Messages sent to us via WhatsApp, email, or any other channel
- Payment information (processed securely by our payment partners; we do not store card details)
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time on site, referral source, and navigation paths
- Approximate location data derived from your IP address
- Cookie identifiers and local storage data (see Section 5)
3. Legal Basis for Processing
We only process your personal data where we have a lawful basis to do so. Under the UK GDPR and Ghana Data Protection Act 2012, the bases we rely on are:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries | Legitimate interests / pre-contractual steps |
| Delivering contracted services | Performance of a contract |
| Sending invoices and project updates | Performance of a contract |
| Improving our website and services | Legitimate interests |
| Analytics and usage tracking | Consent |
| Compliance with legal obligations | Legal obligation |
4. How We Use Your Information
- Respond to your enquiries and communicate about potential or ongoing projects
- Deliver the services you have engaged us for
- Send project updates, invoices, and relevant business communications
- Improve our website and service offerings
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies & Tracking
Essential cookies
These are strictly necessary for the website to function (e.g. security, session management). They cannot be disabled.
Analytics & performance cookies
These help us understand how visitors use the site (e.g. pages visited, time on site). We only place these cookies after you have given your consent in line with the UK Privacy and Electronic Communications Regulations (PECR).
You can review or withdraw your cookie consent at any time using the link below, or by adjusting your browser settings to block or delete cookies. Note that blocking all cookies may affect the functionality of the site.
6. Sharing Your Information
We may share your information with the following categories of third parties, all of whom are contractually bound to keep it confidential and use it only for the purposes we specify:
- Cloud hosting and infrastructure providers: to store and serve our website and client systems
- Form processing services: to receive and route project enquiry submissions
- Analytics providers: data is anonymised or aggregated where possible
- Payment processors: to facilitate secure payment transactions
- Professional advisers: legal, accounting, and compliance professionals under strict confidentiality
- Law enforcement and regulators: only when required to do so by law or a valid governmental authority
We do not sell your personal data to any third party.
7. International Data Transfers
Codekora operates from both Ghana and the United Kingdom. Your data may be transferred between these locations in the course of delivering our services. We ensure appropriate safeguards are in place for any such transfer, including standard contractual clauses or equivalent protections recognised under applicable law.
Where we use third-party processors located outside Ghana or the UK, we verify that they maintain equivalent data protection standards before engaging them.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Active client project records | Duration of engagement + 5 years |
| Enquiry and prospect data | 2 years from last contact |
| Invoice and financial records | 7 years (legal and tax obligation) |
| Website analytics data | Up to 26 months |
| Cookie consent records | 3 years |
After the applicable retention period, data is securely deleted or anonymised.
9. Your Rights
UK visitors (UK GDPR)
If you are based in the United Kingdom, you have the following rights:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your data in certain circumstances
- Restriction: request that we limit how we use your data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
- Withdraw consent: where processing is based on consent, you may withdraw it at any time
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Ghana residents (Data Protection Act 2012)
If you are based in Ghana, you have the following rights under the DPA 2012:
- Access: request access to your personal data
- Correction: request that inaccurate data be corrected
- Deletion: request that your data be deleted where it is no longer necessary
- Objection: object to certain uses of your personal data
You may lodge a complaint with the Data Protection Commission at dataprotection.org.gh.
To exercise any of the above rights, contact us at hello@codekora.com. We will respond within 30 days.
10. Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- All data transmitted to and from this website is encrypted using HTTPS/TLS
- Access to personal data is restricted to authorised personnel on a need-to-know basis
- Third-party processors are vetted for appropriate security standards before use
No method of transmission over the internet is 100% secure. Please do not send highly sensitive information (such as passwords or PINs) via email or WhatsApp.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date. Where changes are significant, we will notify active clients by email.
14. Contact
- Email: hello@codekora.com
- Accra: 3rd Floor, Atlantic Tower, Airport City, Accra, Ghana
- London: 124 City Road, London EC1V 2NX, United Kingdom
© 2026 Codekora. All rights reserved.